Tejano Alert not reaching all

March 1, 2016

Photo illustration by vladimir avina/ tejano tribune

Students, faculty and staff have recently been facing technical issues with the Tejano Alert System.


On Feb.18, there was a Tejano Alert for the students and staff of the Northwest Campus.


Some people received the alerts about remaining inside classrooms and offices.

The problem with these alerts was that it didn’t specify which campus was the emergency situation. 

It wasn’t until the last alert sent at 11:13 a.m. that the Police Department submitted which campus. 

It was as follows; “At this time the Northwest campus has being rendered safe. Please resume normal activities.” 

Jose L. Ramirez, EPCC Police Chief, said “Nothing really happened on the Northwest Campus.


The reason why they got the alert was because Canutillo School District received a report of a possible suspect with a gun. This was around 9 a.m., but the Police Department at EPCC wasn’t notified until 10:45 a.m.”

There was a suspect in custody, a former EPCC student who was expelled from the school. 

The police were informed that he didn’t have a gun, and he was never on the Northwest Campus. 

“There was a mistake concerning the location of the incident. Because of that, none of the first alerts that people received had a specific location.” Said Ramirez, “One thing that we must keep clear is that there was no one in any danger, and while the police department made some mistakes, they did everything in their power to have control over this situation, even if it was just a false alarm.”

People from all campuses started calling the police department to find out what was happening. 

The police department received and made a total of 32 phone calls, all this within the period of 17 minutes.

The police department encourages students, faculty and staff to sign up for the Tejano Alert. The campus police department is responsible for sending those alerts. 

There is a process involved in all this; first the alert goes off, and then they have to notify the Police Chief, Ramirez. Once they obtain the information, then send it to the officers, as more information starts coming in.


Then they have to update the information and call the Chief again. Once they have all the information that they need they send the Tejano Alert for everyone to see. 

The dispatchers are the ones that actually send the alert. 

There were some students that weren’t aware at all about what happened on the Northwest campus. 

You can either receive an email or a text message, or if you want you can get both. Signing up for the Tejano Alert is for our own safety, and it’s also free. 


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